Terms and Conditions

These Terms & Conditions serve as a mutual agreement between B Beyond Creations (“we,” “us,” or “our”) and our clients (“you” or “your”). By placing an order or using our services, you agree to the terms outlined below. We are committed to creating a smooth and professional experience for all clients and continuously update our terms to reflect improvements and efficiencies in our operations.

1. Orders, Cancellations & Payments

• Work Completed: You will be billed for all approved work and production completed, including partial work.
• Order Cancellations: Orders cannot be canceled once production has started or if cancellation is not accepted by the supplier. You will be responsible for the full amount due.
• Payment Terms: New clients are required to pay in full upfront unless otherwise approved. Existing clients with approved terms must pay within the agreed-upon time frame.
• Late Payments: Invoices not paid within 30 days will incur a $25/month late fee. Accounts over 90 days past due may be sent to collections and future orders may be placed on hold.
   

2. Artwork & File Requirements

• Acceptable file formats include: .eps, .png, .jpg, .pdf, or vector files.
• If supplied artwork requires modification to meet print or product specifications, an additional design or conversion fee will be applied.
• You are responsible for ensuring final artwork is correct and approved before production begins.
   

3. Communication & Approval

• All order confirmations, artwork proofs, and time-sensitive updates are sent via email. You are responsible for reviewing and approving all communications in a timely manner.
• Please ensure we have accurate and up-to-date contact, billing, and shipping information at all times.
   

4. Shipping & Fulfillment

• We source products from a range of domestic and international suppliers. Fulfillment times and pricing may vary based on supplier availability, inventory levels, and manufacturing timelines.
• Orders are processed first-come, first-served. Delays may occur during peak seasons or due to inventory backlogs.
• Shipping timelines provided are estimates and may be affected by carrier delays, weather, or logistical issues beyond our control.
• We work with a local decorator for apparel, which often improves turnaround time, but seasonal volumes may still cause delays.
   

5. Behavior & Conduct

We reserve the right to refuse service to any individual or business engaging in:

• Harassment, hate speech, or discriminatory behavior
• Fraudulent activity, false information, or abuse of service
• Illegal or unethical conduct
   

6. Responsibility & Limitation of Liability

• We are a distributor and act as an intermediary between you and the product manufacturer. We are not responsible for manufacturing errors but will support you in communicating issues to the supplier.
• By working with us, you agree to these terms and understand that delays or product limitations may occasionally arise due to vendor or shipping issues outside our control.
   

7. Ongoing Updates

• These terms are subject to change. Please check this page regularly for updates. We’ll notify active clients of significant changes that affect existing orders.